Shipping : prices, delivery and conditions.

Country of destination	Order < 99,99 € ATI	Order > 100,00 € ATI
Belgium	7,50 €	Free
Luxemburg	12,00 €	Free
Netherlands	12,00 €	Free

Country of destination	Order < 149,99 € ATI	Order > 150,00 € ATI
France	18,00 €	Free
Germany	18,00 €	Free
Italy	18,00 €	Free
Spain	18,00 €	Free
Portugal	18,00 €	Free
Austria	18,00 €	Free
Ireland	18,00 €	Free
England	26,00 €	Free

Country of destination	Order 1 € - 500 € ATI
Malta	28,00 €
Cyprus	28,00 €
Greece	28,00 €
Denmark	28,00 €
Sweden	28,00 €
Finland	28,00 €
Poland	28,00 €
Czech republic	28,00 €
Hungary	28,00 €
Estonia	28,00 €
Latvia	28,00 €
Lithuania	28,00 €
Slovakia	28,00 €
Slovenia	28,00 €

Delivery times :
Delivery times are indicative. Delays generally observed between 5 and 6 days for the products in stock after the order confirmation to the customer eurotruffe.com

For products out of stock within 10-15 working days is required to send the package.
Fresh truffles need to be sent by express to ensure their freshness.
Regarding the receipt of goods, the buyer has the choice between home delivery or at another address clearly defined at the time of order.

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Packing and insurance :
Your purchases are packed with utmost care, using the protective materials. The care we take in packaging allows us to offer delivery in the best conditions. The goods shipped are insured against damage and free flight for the entire duration of transport. You should therefore ensure the integrity of your control and all the items that compose the package at the reception and attendance of a person making deliveries to make a reserve if necessary.

In the event that you have any doubts about the condition or contents of the command, you must refuse the merchandise upon receipt thereof. Any product should be refused given to the carrier as a whole and in its original packaging.

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Absence :
In case of absence, a delivery notice is left in your mailbox. The first time, a phone number you will set a new time of delivery. If unfortunately, the second attempt fails, you then have a period of 15 calendar days to arrange an appointment with the driver. After 15 days, the parcel will return to the filing of eurotruffe.com.

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Potential loss of parcels :
Despite the computer tracking of our mailings, he may very exceptionally that a package is lost.

In this case, please contact our customer service by Email: info@eurotruffe.com The following cases of force majeure including eurotruffe.com release of his delivery obligation: war, insurrection, fires, natural disasters, strikes, accidents and impossibility of being supplied itself by suppliers or carriers normal.
In the following cases in particular, eurotruffe.com may temporarily suspend delivery: the internal network faults, faults in telephony, disruptions in access (problem) to the Internet and similar. The execution of the contract shall be suspended until the fault is remedied and / or access to the Internet to be restored without the buyer to invoke the termination of the contract and / or damages .

For questions about delivery, please send us an email to info@eurotruffe.com